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Code of Conduct - Amazonic ONE

1. Introduction

This Code of Conduct was developed to ensure that the relationship between online users and Amazonic ONE is transparent, respectful and professional. It guides both users and company representatives about clear expectations when purchasing products, accessing services or seeking information on our platform.

2. Respect and Professionalism

2.1. All Amazonic ONE users and representatives must communicate respectfully, avoiding offensive, threatening or defamatory language.

2.2. Any form of harassment, discrimination or inappropriate behavior will not be tolerated and may result in suspension or exclusion from the platform.

3. Clear Transactions

3.1. Amazonic ONE is committed to providing accurate and up-to-date information about products and services.

3.2. Users are responsible for fully understanding the terms of any purchase or service before completing the transaction.

4. Data Protection and Privacy

4.1. User information will be treated with the utmost confidentiality, in accordance with our Privacy Policy and LGPD.

4.2. Users are responsible for protecting their access credentials and should not share their passwords with third parties.

5. Feedback and Comments

5.1. Amazonic ONE encourages users to provide constructive feedback about products and services.

5.2. Defamatory, false or malicious feedback may result in legal action or ban from using the Platform.

6. Appropriate Use of the Platform

6.1. The Platform must be used only for lawful purposes and in a manner that does not harm, overburden or impair normal operation.

6.2. The use of software or scraping techniques, or any attempt at unauthorized access to protected parts of the platform, is prohibited.

7. Dispute Resolution

7.1. In the event of a dispute, users and Amazonic ONE must seek to resolve the issue amicably and constructively.

7.2. If a resolution cannot be reached, the parties agree to seek mediation or arbitration before taking legal action.

8. Consequences for Violations

8.1. Violation of this Code of Conduct may result in warning, suspension or exclusion from the platform, at the discretion of Amazonic ONE.

8.2. Serious or repeated cases may result in legal action.

9. Changes to the Code of Conduct

9.1. Amazonic ONE reserves the right to modify this Code of Conduct at any time, ensuring adequate communication to users.

10. Contact

If you have any questions, concerns or reports relating to the Code of Conduct, please contact us using the details provided on our website.

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